Work Experience

Key Responsibilities

Use creative, instructional design, and technical skills to craftinnovative learning experiences.
Develop wireframes, mock-ups, and prototypes to convey designideas.
Create interactive elements and animations to boost engagement.
Apply UX best practices to design visually appealing, user-friendlymultimedia (web/video/motion).
Iterate designs based on feedback, testing, and data to enhance usersatisfaction.
Collaborate with cross-functional teams to align with user needs anddesign goals.

Key Responsibilities

Created wireframes, design concepts, and prototypes to effectively convey design intentions and user journeys.
Created learning material to educate user on how to leverage product features (involved research, storyboards, built using Pendo guides)
Tracking, analyzing and driving the performance of monthly completion rates for interactive guides Usability testing (via Usability hub and Figma)
Taking part during User Research phase, conducting customer interviews to discover opportunities for product addoption (via Dovetail)
Working and maintaing effective communicating with cross functional teams

Education